Frequently Asked Questions
Everything you need to know about transforming your windows with Blinds 2Go.
How do I ensure I measure my windows correctly?
We provide comprehensive step-by-step measuring guides for every blind type on our website. We recommend using a metal tape measure for accuracy and measuring in three places for both width and drop.
Do you offer free fabric samples?
Yes, we offer a free sample service so you can see the color and feel the texture of the materials in your own home before placing a full order.
What is the typical delivery timeframe for custom blinds?
Most of our made-to-measure products are manufactured and dispatched within 5 to 7 working days. You will receive a tracking link via email as soon as your order leaves our facility.
Are your blinds easy to install for DIY beginners?
Absolutely. All Blinds 2Go products come with simple fitting instructions and all necessary brackets. Most customers find they can install their new blinds in under 20 minutes.
What is your return policy for made-to-measure items?
Because our blinds are custom-made to your exact specifications, they cannot be returned unless they are faulty. We recommend using our 'SureSize' insurance at checkout for peace of mind regarding measurement errors.
Are your blinds child and pet safe?
Safety is our priority. All of our blinds comply with the latest safety regulations and come with child-safety clips or cordless mechanisms to ensure a secure environment for your family.